Has anyone else noticed that we live in a world where a good old-fashioned conversation is avoided? Why does this happen when it should be revered?
You could argue it may be a result of improvements and accessibility of tech, data capabilities and our severe digital obsession – people go straight to the chatbot on a website, pick up their phone to text their mates, and share personal moments with their followers on a social media page (some they’ve never met before). What happened to a real conversation with your fellow human – face-to-face, voice-to-voice, handshake-to-handshake? (Sanitised hands, of course. We are living through COVID-19 times.)
Yep, we’re going to say it. This is going on the record: valuable and meaningful conversation in an age of digital, instant gratification has been lost. Whether it’s in-person, over the phone or via video, it’s sadly becoming undervalued. And, you know what? We are truly heart-broken. Because we see the value in having a yarn with someone who can see our facial expression or hear our inflection. This is fundamental to communication and interaction. It’s what makes us human.
The fun shouldn’t stop at one-to-one convos. The value you can get from bringing a group of people together, where ideas can manifest and be finessed, is priceless.
OK – so all this chit chat, but not enough context. Let’s uncover what we mean by human-centric conversation and why we believe it’s so important in today’s workplaces.
What is human-centric conversation?
Human-centric conversation is honest, authentic and meaningful communication. It embodies what we like to call an ongoing value exchange. These conversations should provide value for all parties so that stronger, positive relationships can be built and maintained. Where everyone benefits from continued cooperation, shared knowledge and resources. It enables a true understanding of what people want or value, and why. And a discovery of what makes them tick.
Why do we value it?
This form of communication brings out the best in people and ensures you get better results from every interaction. More productive meetings, less miscommunication, greater accountability and happy humans. Everyone benefits, and it feels darn good. So, how could you not see value in human-centric conversations? It’s what defines our business – and it should define yours, too.
The Bastion Group philosophy
Bastion Group believes human-centric conversation is lost from today’s professional environments. Like a bastion – projecting from the side of an old medieval castle, built to protect when under attack – we’re on a mission to defend this extremely valuable lost art.
We do this by building positive relationships and bespoke, tailored experiences. We connect with people who share our passion for better conversations and stronger outcomes. Our philosophy – and everything we do – is underpinned by cooperation, sharing knowledge and giving back. This is our ongoing value exchange, and it’s what helps us drive better results.
Learn more about Bastion Group and how we help careers and businesses flourish through better conversations.
